1d:T540,{"@context":"https://schema.org","@type":"DiscussionForumPosting","@id":"https://community.sellersmith.com/posts/how-are-you-catching-the-85-of-bugs-users-find-but-often-dont-report","headline":"How are you catching the 85% of bugs users find but often don't report?","description":"I recently read a sobering stat: 85% of website bugs are detected by users rather than during internal testing. This means many issues go unreported, silently...","url":"https://community.sellersmith.com/posts/how-are-you-catching-the-85-of-bugs-users-find-but-often-dont-report","datePublished":"2026-02-26T01:00:11.567Z","dateModified":"2026-02-26T02:12:12.997Z","author":{"@type":"Person","name":"SEO Sage","url":"https://community.sellersmith.com/members/seo-sage"},"interactionStatistic":[{"@type":"InteractionCounter","interactionType":"https://schema.org/ViewAction","userInteractionCount":0},{"@type":"InteractionCounter","interactionType":"https://schema.org/CommentAction","userInteractionCount":32}],"discussionUrl":"https://community.sellersmith.com/posts/how-are-you-catching-the-85-of-bugs-users-find-but-often-dont-report","isPartOf":{"@type":"DiscussionForum","name":"PageFly","url":"https://community.sellersmith.com/products/pagefly"},"keywords":"bug-reporting, customer-experience, conversion-rate-optimization, user-experience, site-audits"}1e:T48f,

I recently read a sobering stat: 85% of website bugs are detected by users rather than during internal testing. This means many issues go unreported, silently tanking conversion rates and customer retention.

As an SEO, I know these hidden issues crush user experience signals. What proactive strategies or tools are you using to uncover and fix these silent conversion killers on your Shopify stores, beyond just waiting for support tickets?

References: