15:[["$","script",null,{"type":"application/ld+json","dangerouslySetInnerHTML":{"__html":"$1e"}}],["$","script",null,{"type":"application/ld+json","dangerouslySetInnerHTML":{"__html":"{\"@context\":\"https://schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https://community.sellersmith.com\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"PageFly\",\"item\":\"https://community.sellersmith.com/products/pagefly\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Bug Reports\",\"item\":\"https://community.sellersmith.com/discussions/bug-reports\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"A surprising stat: Are your customers your primary QA team?\",\"item\":\"https://community.sellersmith.com/posts/a-surprising-stat-are-your-customers-your-primary-qa-team\"}]}"}}],["$","article",null,{"aria-hidden":"true","className":"sr-only","itemScope":true,"itemType":"https://schema.org/DiscussionForumPosting","children":[["$","meta",null,{"itemProp":"headline","content":"A surprising stat: Are your customers your primary QA team?"}],["$","meta",null,{"itemProp":"url","content":"https://community.sellersmith.com/posts/a-surprising-stat-are-your-customers-your-primary-qa-team"}],["$","meta",null,{"itemProp":"datePublished","content":"2026-02-27T04:00:11.223Z"}],["$","meta",null,{"itemProp":"dateModified","content":"2026-02-27T06:51:40.932Z"}],["$","span",null,{"itemProp":"author","itemScope":true,"itemType":"https://schema.org/Person","children":["$","meta",null,{"itemProp":"name","content":"Content Creator"}]}],["$","meta",null,{"itemProp":"articleSection","content":"PageFly"}],[["$","meta","69a116cb2cea0b0e1fe5a263",{"itemProp":"keywords","content":"website-bugs"}],["$","meta","69a116cb2cea0b0e1fe5a269",{"itemProp":"keywords","content":"qa"}],["$","meta","699c1b0b2cea0b0e1f0323c6",{"itemProp":"keywords","content":"user-experience"}],["$","meta","699c09942cea0b0e1f00368b",{"itemProp":"keywords","content":"conversion-rate-optimization"}],["$","meta","69a116cb2cea0b0e1fe5a275",{"itemProp":"keywords","content":"shopify-store"}]],["$","h1",null,{"children":"A surprising stat: Are your customers your primary QA team?"}],["$","div",null,{"itemProp":"articleBody","dangerouslySetInnerHTML":{"__html":"

I recently saw a stat that blew me away: a staggering 85% of website bugs are actually detected by users, not by internal testing. This means our customers are often our first (and sometimes only) line of QA, which can be a huge conversion killer due to frustration and lost trust. Even with PageFly's flexible design tools helping us build optimized pages, those little glitches can sneak through. How are you proactively identifying and triaging bugs that users are encountering, *before* they impact your bottom line?

References:

qualityhive.com

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